Refund policy

30-Day Return Policy

We want you to be satisfied with your STAYLYT purchase. You may request a return within 30 days of delivery.

To be eligible for a return, your item must be unused, in its original condition, and include the original packaging when possible. Do not send a return back without contacting us first.

To start a return, email staylyt.business@gmail.com with your order number and reason for the return. If your return is approved, we will provide return instructions and the appropriate return address.

Return shipping: For change-of-mind returns, the customer is responsible for return shipping costs. We recommend using a trackable shipping method.

Damaged, defective, or incorrect items: Please contact us as soon as possible after delivery. Include your order number and clear photos of the issue. If the item arrived damaged, defective, or incorrect, we will work with you on an appropriate replacement or refund at no additional cost.

Refunds: Once an approved return is received and inspected, we will notify you. If approved, the refund will be issued to your original payment method. Your bank or card provider may require additional time to process and post the refund.

Cancellations: If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or fulfillment.

Items that have been used, damaged after delivery, or returned without prior approval may not be eligible for a refund.

For return questions, contact us at staylyt.business@gmail.com.